Privacy Policy

At Ziluna, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website https://ziluna.online, make a purchase, or interact with our content.

1. What We Collect

When you browse or purchase from our site, we may collect:

Personal Information: Name, email address, shipping/billing address, and phone number.

Payment Details: We process payments through secure third-party providers (e.g., PayPal, Stripe etc.) and do not store full payment information.

Order Details: Products you purchased or interacted with.

Usage Data: Device type, browser, IP address, and browsing behavior on our site.

2. How We Use Your Information

We use your information to:

Process and fulfill orders

Communicate with you about your order or respond to your inquiries

Send marketing emails (only with your consent)

Improve our website and user experience

Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We only share data with trusted third-party services that help us operate our business (e.g., payment processors, email platforms, analytics tools).

4. Email Marketing

With your permission, we may send you newsletters or promotional content. You can unsubscribe at any time using the link in our emails or by contacting us at [email protected].

5. Cookies & Tracking

We use cookies and similar tracking tools to enhance your browsing experience. You can disable cookies in your browser settings, though some features of our site may not function properly.

6. Data Protection

We take appropriate security measures to protect your personal information, including encryption and secure storage practices through our platforms.

7. Your Rights

Depending on your region, you may have rights to:

Access or update your personal information

Request deletion of your data

Withdraw consent for marketing communications

To make a request, contact us at [email protected].

8. Children’s Privacy

Ziluna does not knowingly collect information from individuals under the age of 18. If we learn that we have inadvertently gathered such data, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy as needed. The latest version will always be available on this page with the effective date at the top.

10. Contact Us

For any questions about this policy, you can reach us at:

📧 [email protected]